Reviews ( 83 )
Reviews ( 83 )
Best place period for glasses of any type and style. Incredible customer service and products!
17 May 2023
I recently visited the store and had an exceptional experience with their outstanding optician. From the moment I entered the store, the optician greeted me with a warm smile and made me feel welcomed. I was in search of a new pair of glasses and the optician was very patient with me as I tried on different frames. They provided excellent guidance and advice on which frames would best suit my face shape and personal style. Throughout the process, the optician took the time to educate me on the different lens options available and the benefits of each one. They also made sure to check in with me to see if the glasses were fitting well or if any adjustments needed to be made. What really stood out to me was the level of care and attention to detail that the optician provided. They went above and beyond to ensure that I was completely satisfied with my purchase and even followed up with me after a few days to make sure that everything was still going well. Overall, I highly recommend this eye glasses store to anyone in need of a new pair of glasses. Their outstanding optician truly care about their customers and provide a level of service that is unmatched.
06 Apr 2023
Highly recommend! I bought glasses here back in August. I've never received more compliments on frames/glasses in my life (and I've been wearing glasses since my teens). They have a great selection and more importantly take the time to ensure the frames match you. This includes understanding the look you're hoping to achieve, what fits your face and skin tone etc. They are also honest. If something doesn't look good, they'll tell you (politely, of course and if you ask for their opinion). Will be back very soon!
13 Mar 2023
I recently had the pleasure of visiting NICHE, a truly exceptional glasses store. From the moment I walked in, I was struck by the passion and dedication of the owners, who clearly love what they do and take great pride in helping their customers find the perfect pair of glasses. What sets this store apart is the exceptional level of service and attention to detail. The owners are truly experts at identifying the right type of glasses for each individual, taking into account factors like face shape, lifestyle, and personal style. They took the time to really understand what I was looking for and helped me find the perfect pair of glasses that not only looked great, but also felt comfortable and functional. In addition to their exceptional customer service, the store also offers a wide selection of high-quality glasses, with a range of styles and price points to suit every budget. I was impressed by the level of care and attention to detail that went into each pair of glasses, and I felt confident that I was making a wise investment in my vision and my appearance. I JUST LOVE IT!!
07 Feb 2023
I bought glasses a couple months ago when I was in town on vacation from Ontario. I often have trouble finding nice frames - high myopia and a narrow face but at Niche the selection of frames was really special for all face shapes. Valerie is an excellent optician and gave me the best advice on selecting lenses and frames. Had no idea how great transition lenses could be. I love my frames and my lenses. If I come back to Vancouver will definitely visit again.
22 Dec 2022
Outstanding customer service - I can get picky with frames and they were more than happy to help.
27 Nov 2022
Old-world service and cutting edge fashion. I was given an exceptional amount of time, advice, and care as I chose frames and lenses, resulting in a look I love and the ability to SEE well again!
26 Nov 2022
Meeting Valerie was like meeting a friend that you’ve known for ever but haven’t seen in a while. Great service and selection while purchasing prescription sunglasses.
31 Oct 2022
Great petit selections and incredible services. Be prepared to leave the store with more than 1 pair of glasses as it would be very difficult to choose between the finales!
24 Oct 2022
So easy to talk to the store staff, and super helpful tips for your face shape. Would highly recommend!
23 Oct 2022
Fantastic service!
18 Sep 2022
I love this store! I hadn't seen Etnia frames outside of Barcelona so I was drawn in immediately by the variety of stylish frames. Valerie went out of her way to help me find the perfect glasses! She's worked with my budget and made all my sunglass dreams come true. Before coming in, I was a true nerd with no game. Now I look cool as hell and the ladies are lining up to take selfies with me. Don't mess with the rest, come to the best!
14 Sep 2022
Great service! Was very professional and honest. Selection is Niche, got to pick up a pair of L.G.R sunglasses which I couldn’t find anywhere. Super happy!
31 Aug 2022
The ownwer and staff are so helpful and pleasant and went out of their way to make sure I was well taken care off even with my limited budget they made me feel good and set me up with some really cool specs which I really appreciated. Some business transactions just make you feel better and because of the staff here ...this was one of those transactions!
30 Aug 2022
A really remarkable collection of some of the most unique and stylish glasses in the city - and let me tell you I've looked everywhere. The owner is also one of the most knowledgeable, likeable, and down to earth people in any of the boutique stores I've been to. Other stores can have a sort of aloof and 'too cool' attitude. On the other hand is the owner here at Niche - who is just wonderful to interact with and learn from when you are trying to make the right frames selection. When you watch her do her magic, you will see she just has a masterful 'eye' for all of it - ranging from style, fitting, suitability, etc. She really helped me (who is extremely picky) find a set of frames I totally love - no one else in the city was able to do that. She was also able to reshape them lickity split when I mistakenly fell asleep on them. Also, and this may be the most important part of my review, she has this cute little dog called Biscuit who just chills and naps in the corner with a toy ducky. Make sure that when you visit to say hi to Biscuit - because the dog is perfect and deserves attention. You WILL NOT regret going here. 5/5
10 Aug 2022
Fantastic service. I had some old lenses swapped out of my sunglasses. Super quick and friendly. Highly recommended!
02 Aug 2022
Fabulous selection. Fabulous service. It's not just glasses shopping, it's a whole experience. Left feeling uplifted, having picked out the perfect pair of unique frames. Nothing but positive things to say.
28 Jul 2022
I was just window shopping on 4th, walked into Niche and Valerie won me over. Very personal service, Valerie selected numerous frames for me to try on. My girlfriend said Valerie had an uncanny sense of styles that suited me. Niche’s inventory is distinct and classy, unique pieces. I ended up buying two pairs of glasses with transitional lenses and I love them both, my favorites. Niche is my first stop for glasses going forward.
23 Jul 2022
Excellent service and collection, thank you so much
21 Jun 2022
Maryam helps me to fix my sunglasses and so friendly, they do have so many trendy fashion sunglasses. They made my day beautiful
01 Sep 2023